Tanner Customer Guarantee

For over 25 years, Joe H. Tanner Baseball Products, LLC (aka Tanner Tees) has hand-crafted batting tees in the United States which are used by every level of baseball and softball, from little league to the big leagues. We believe in our products and have a broad warranty policy in place to meet the standards of various customer segments - from individuals to leagues, to college and high school teams, and everyone in between.

Each Tanner Tee comes with a sixty day manufacturer warranty. The manufacturer warranty covers defective parts and material. It does not cover negligence, dents on metal sections caused by bats, or normal wear and tear consistent with a training aid product that we hope is used often.

Beyond the sixty day defect policy, the Tanner Customer Guarantee encourages any customer at any time to contact us with any issue regarding their Tanner Tee. We answer all communication, whether social media, email or phone with either a call or email, and we guarantee to make right any customer service issues appropriately. It happens so little of the time, we have huge flexibility and guarantee to provide service consistent to the quality of our products.